Warranty Information

3/8 and Co. guarantees the material and workmanship of its products to be of excellent quality. All materials are carefully selected to withstand most weather elements and breakage under normal use. The warranty does not cover claims originated from faulty installations, hail, flood, fire, harmful chemicals and fumes, misuse, abuse, fading, chalking, oxidization, erosion of paint, acts of God, or causes beyond control of the manufacturer. This warranty is for the benefit of the original purchaser and is not transferable. The lifetime material warranty applies to aluminum components only.

5 Year Warranty

3/8 and Co. warrants the electrical motors for a period of 5 years, commencing from the date of sale, against failure under expected normal use. Warranty is void if the electrical motor is exposed to water, acts of God, or abnormal conditions, including faulty installation.

1 Year Warranty

3/8 and Co. warrants the electronic components such as radio transmitters and receivers for a period of 1 year, commencing from the date of sale against failure under expected normal use. Warranty is void if the electronic component is exposed to water, acts of God, or abnormal conditions.

Limitations of Warranties

3/8 and Co. is not responsible for indirect, punitive, special, incidental, or consequential damages or losses that anyone may suffer or incur in connection with this product or it’s use. Any warranties implied by law, including those of merchantability and fitness for the use or for particular purpose are limited to materials only in duration of 1 year express warranty hereunder. Some states do not allow limitations on how long a warranty lasts, therefore in those states the limitations are not applicable to the purchaser. This warranty does not cover screen mesh including incidental, misuse, or faulty installation damage. Back rolls or rewraps of the screen mesh are not considered a warranty claim. These circumstances can be avoided by proper deployment of the screen. This warranty further does not cover installation costs, removal costs, service calls, and shipping costs of all materials covered in above limited warranties.

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